Terms and Conditions
Last update: 01.12.2025
Welcome to our website!
Please read the Site’s Terms and Conditions carefully before accessing the services provided through it.
This page contains information that you need to know before placing your Order.
Placing an Order implies acceptance and understanding of the Terms and Conditions presented below.
The services offered through the Site consist of renting an ECG medical monitoring device and intermediation with a cardiology specialist for the remote interpretation via telemedicine of the data obtained from the use of the rented device. This service package is provided remotely, has an informative role and does not replace a classic, face-to-face medical consultation. If you experience serious symptoms or a medical emergency, please call 112 immediately or go to the nearest medical facility.
An electrocardiogram (ECG) is a test that records the electrical activity of your heart, including the rhythm and rate of your heartbeat. You will usually have an ECG if a doctor or healthcare professional thinks you have symptoms of a heart attack, coronary artery disease, or problems with the rhythm or rate of your heartbeat (arrhythmia). You may also have an ECG if you have been diagnosed with a heart condition or other condition that affects your heart function before and while taking certain medications.*
The main purpose of the services offered through the Site is to contribute to the diagnosis and monitoring of cardiovascular diseases. Thus, unlike regular EKGs that last for a short period of time and are administered in the controlled environment of a healthcare facility, the specificity of the Device rented by us is its ability to continuously record a person’s cardiac activity in everyday life for a period of up to 2 weeks. In this way, the cardiologist we collaborate with and who interprets the data obtained can validate a medical report, which will include an overview of the duration of the recording, highlighting significant findings about cardiac activity and any abnormalities detected, and recommend, as appropriate, additional checks. **
The advantage of the services offered through the Site is the convenient and accessible alternative for both clients and doctors to purchasing classic devices, as well as to moving or admitting clients to a medical facility for their use. In addition, unlike classic devices, which involve attaching long cables throughout the thoracic cavity and connecting them to a large box that must be worn hanging from the shoulder or belt, the Device we rent has the advantage of integrating the technology necessary for heart monitoring into a simple monitor, smaller than the palm of an adult’s hand and much lighter than a regular phone.
Before placing the Order by you, the Device is cleaned and disinfected, according to the instructions for use. Next, the Device can be easily mounted by you by epilating the hair on the chest (if necessary), cleaning and swabbing the skin with an alcohol swab, attaching and unsealing the electrodes on the Device, and mounting it on the chest. After mounting the Device, it can be worn in daily life for the entire period of the Rental Service, according to the rest of the instructions for use. Finally, after returning the Device and interpreting the data obtained from its use, you will receive the Final Medical Report, validated by one of our collaborating doctors, according to the Chapter of the Terms and Conditions relating to the Telemedicine Service.
* National Health Service, Electrocardiogram (ECG) , November 2023, accessed at https://www.nhs.uk/tests-and-treatments/electrocardiogram/ , on 16.10.2025.
By the definitions used in the Terms and Conditions, the following terms will be defined as follows:
CODEVENTOR : legal entity Codeventor SRL, headquartered in Iași County, Iași Municipality, Str. Ciurchi, No. 150B, 2nd Floor, Unique Identification Code: 39094205, registered with the Trade Register under number J2018001349237, operating under the trademark TUCUTUN, hereinafter referred to as TUCUTUN.
Terms and Conditions: the terms and conditions presented below for the provision of TUCUTUN Services and the Telemedicine Service through the Site. These may be changed at any time by TUCUTUN and will be displayed as revisions on the Site. In the event of changes to the Terms and Conditions after placing an Order, the Terms and Conditions remain valid from the moment the Order is sent until its completion. The use of the Site and the benefit of the Services provided through it implies the acceptance of the Terms and Conditions in force by the Visitor/CLIENT.
Website : the website https://tucutun.com/ , the exclusive property of TUCUTUN, through which the TUCUTUN Services and the Telemedicine Service are presented.
Visitor : any person who accesses the Site via the internet.
CUSTOMER : an adult natural person (who has reached the age of 18) who places the Order through the Site and who, subject to acceptance of the Order by TUCUTUN, becomes part of the Contract concluded with TUCUTUN, the object of which is the provision of TUCUTUN Services, as well as of the contract represented by the TELEMEDICINE Chapter of the Terms and Conditions, concluded with the DOCTOR designated to provide the telemedicine Service.
TUCUTUN Services : Rental Service and Intermediation Service provided remotely by TUCUTUN.
Rental service : the activity through which TUCUTUN provides the Device for use by the CUSTOMER, for the duration established by the Contract.
Intermediation service : the activity through which TUCUTUN connects the CUSTOMER with the DOCTOR and includes the transmission to the DOCTOR of data obtained from the use of the Device.
Telemedicine service – the medical service that the DOCTOR provides to the CLIENT, consisting of the remote interpretation of data obtained from the use of the Device, according to the TELEMEDICINE Chapter of the Terms and Conditions.
DOCTOR : the cardiology specialist registered with the Romanian College of Physicians with whom TUCUTUN collaborates and who provides the telemedicine service to the CLIENT.
The device : the medical EKG monitoring device that TUCUTUN rents to the CUSTOMER.
Order : the material expression of the CUSTOMER’s will by which he requests the provision of TUCUTUN services and the Telemedicine Service for his benefit under the conditions of these Terms and Conditions, using the electronic means available on the Site.
Package : the package prepared by TUCUTUN after acceptance of the Order, which contains the Device, together with its instructions for use in printed format, 6 disposable electrodes, 3 swabs impregnated with isopropyl alcohol, in a sealed cardboard box.
Contract : the telemedicine rental and brokerage contract concluded by electronic means at a distance between TUCUTUN and the CLIENT during the placement of the Order. The Contract establishes the rights and obligations of TUCUTUN and the CLIENT regarding the provision of TUCUTUN Services and enters into force from the moment of acceptance of the Order.
Pricing & currency: Payments are processed by Revolut (and its affiliates) on behalf of CodeVentor SRL.” All prices are shown in RON (Romanian lei) unless stated otherwise. Any delivery/return fees (if applicable) are shown before checkout.
Contract Price: composed of the equivalent value of the Services provided by TUCUTUN and the equivalent value of the Telemedicine Service, the latter being provided by the DOCTOR and settled by TUCUTUN on behalf of the CLIENT. The Contract Price is expressed in RON and includes VAT applicable to the Services provided by TUCUTUN, the Telemedicine Service being exempt from VAT.
Cancellations & refunds: To request a cancellation or refund, contact us at info@codeventor.com with your order number.
If the device has not been shipped yet, we will cancel and refund the payment.
If the device has been shipped or the service has started, refunds may be partial depending on fulfillment status and applicable consumer laws.Please contact us as soon as possible, as some payment methods and card scheme rules may impose deadlines for disputes or refunds.
Refunds: Approved refunds are issued only to the original payment method used for the purchase. We do not provide cash refunds.
Once a refund is approved, we initiate it within 10 business days. The time for funds to appear may depend on your bank/card issuer.
Intellectual property rights : copyright, database rights, design rights and others that fall under the law for the protection of copyright (law no. 8/1996) and the laws on intellectual and industrial property.
Content :
Transaction : the receipt of an amount in connection with the provision of TUCUTUN Services by using the services of the payment processor approved by TUCUTUN.
Medical disclaimer: This service does not provide emergency care. If you have severe symptoms (e.g., chest pain, fainting, severe shortness of breath), call 112 immediately.
The report is informational and must be reviewed by a healthcare professional. It does not replace a clinical examination or emergency diagnosis.
2. 1. ACCESSING THE SITE
2. 1. 1. The Site is available free of charge to anyone with access to an internet connection. TUCUTUN does not guarantee that the Site or any Content on the Site will always be available or uninterrupted. TUCUTUN may suspend, withdraw, discontinue or modify the Site or any Content on the Site without notice. TUCUTUN will not be liable if the Site is unavailable for any period of time.
2. 1. 2. TUCUTUN may publish on the Site information about the Services and/or promotions practiced by it or by any other third party with whom TUCUTUN has concluded collaboration contracts, within a certain period of time and within the limit of available stock.
2. 1. 3. All information used to describe the Services available on the Site (static/dynamic images/multimedia presentations, etc.) does not represent a contractual obligation on the part of TUCUTUN, they are used exclusively for presentation purposes.
2. 1. 4. TUCUTUN will use reasonable efforts to present Content that is accurate, complete and up-to-date. The inclusion of any Services on the Site at any time does not imply or guarantee that such Services will be available at all times. TUCUTUN reserves the right to discontinue the availability of any Service at any time.
2. 1. 5. If errors occur in relation to the description of the Service and/or the prices charged or if relevant data is missing from the information presented on the Site about the Service, TUCUTUN reserves the right to correct these errors and, possibly, to cancel or change specific orders to the extent that this is in accordance with applicable laws.
2. 2. PLACE AN ORDER
2. 2. 1. To place an Order on the Site, the CUSTOMER must be at least 18 years of age and be the end consumer. Minors are expressly excluded.
2. 2. 2. To place an Order on the Site, the CUSTOMER must first select the period related to the Rental Service.
2. 2. 3. After selecting the period for the Rental Service, the CUSTOMER must provide several data necessary for the provision of the TUCUTUN Services, including a valid email address, a mobile phone number belonging to him and the delivery address. THE CUSTOMER must ensure that all data provided is true, correct, current and complete in all respects. The data provided can be modified by contacting TUCUTUN. THE CUSTOMER can consult the Privacy and Data Protection Policy for more information on how the data provided will be used and stored.
2. 2. 4. After providing the data necessary for the provision of TUCUTUN Services, the CLIENT and TUCUTUN must sign the Contract remotely. The CLIENT agrees to use an electronic signature in the contractual relationship with TUCUTUN, which produces the same legal effects as a handwritten signature on paper. The CLIENT has been informed and understands that the data relating to the electronic signature and the documents signed in this way will be stored in secure ways, being used only for the purpose of processing them for the provision of TUCUTUN Services.
2. 2. 5. After signing the Contract remotely, the CLIENT must pay the Contract Price exclusively through a bank card issued in his name or for which he holds a right of use. The CLIENT is responsible for any disputes arising between him and the cardholder, TUCUTUN being exempted from liability within the limits provided by law. In addition, TUCUTUN is not/cannot be held responsible for any other additional cost incurred by the CLIENT, including but not limited to currency conversion fees applied by the bank issuing his card, if the currency of issue differs from RON. The responsibility for this action lies solely with the CLIENT.
2. 2. 6. By completing the Order, the CUSTOMER agrees that all data provided by him, necessary for the provision of TUCUTUN Services, are true, correct and complete in all respects at the date of placing the Order. The CUSTOMER also agrees that TUCUTUN may contact him, by any means available/agreed by TUCUTUN in any situation in which it is necessary to contact the CUSTOMER.
2. 2. 7. TUCUTUN may cancel the Order placed by the CUSTOMER, following a prior notification addressed to the CUSTOMER, without any subsequent obligation of either party towards the other, other than the refund of the payment made, if applicable, or without either party being able to claim damages from the other in the following cases:
2. 2. 8. For justified reasons, TUCUTUN reserves the right to restrict the CUSTOMER’s access to place an Order and/or to the accepted payment methods, if it considers that, based on the CUSTOMER’s conduct or activity on the Site, his actions could in any way harm TUCUTUN. In any of these cases, the CUSTOMER may contact TUCUTUN’s Customer Relations Department to be informed of the reasons that led to the application of the above-mentioned measures.
2. 2. 9. Communication with TUCUTUN can be achieved by interacting with it, posting opinions regarding the Services or communicating through the addresses mentioned in the “Contact” section of the Site. Opinions or addresses containing insults or inappropriate language will be excluded from the Site or ignored. TUCUTUN has the freedom to manage the information received without having to provide justifications for this.
3. 1. TUCUTUN will ensure the proper packaging of the Package and will deliver the Package to the CUSTOMER using the courier delivery system to the address or delivery to the locker. If the CUSTOMER chooses the locker delivery method and the package has arrived at the selected locker, the CUSTOMER will receive an email with a QR code and an SMS with the PIN code. The CUSTOMER has 48 hours to pick up the package. Scanning the QR code or entering the PIN code at the locker will unlock the compartment where the package is located.
3. 2. The delivery details of the Package, including but not limited to the time required for delivery, do not constitute a contractual obligation on the part of TUCUTUN, without any Party being able to claim damages from the other, in the event that any Party may be or is prejudiced in any way as a result of their violation.
3. 3. Regardless of the manner of termination of the Contract (by mutual agreement of the Parties, upon expiration of the Contract term, by termination by either Party, by unilateral termination by TUCUTUN or by the CLIENT’s withdrawal from the Contract), the CLIENT will ensure the appropriate packaging of the components in the Package (the Device, together with its instructions for use in printed format, unused electrodes, unused isopropyl alcohol impregnated swabs, in a sealed cardboard box) and will deliver them to TUCUTUN in accordance with the Contract.
4. 1. THE CLIENT agrees that the execution of the Contract shall commence immediately upon conclusion of the Contract and acknowledges that he shall lose his right of withdrawal after the full execution of the Contract by TUCUTUN. THE CLIENT has the right to withdraw from the Contract until the full execution of the Contract by TUCUTUN. If the DOCTOR has started providing the Telemedicine Service, the Contract shall be deemed to have been fully executed.
4. 2. Before the expiry of the withdrawal period according to art. 8. 1. and 8. 2., the CUSTOMER informs TUCUTUN of the decision to withdraw from the Contract, which takes effect from the date of communication. For this purpose, the CUSTOMER may send to TUCUTUN at the e-mail address info@tucutun.com or at the address of the headquarters either the model withdrawal form provided in the Annex, or by a written notification, which will contain the identification elements of the CUSTOMER and the Contract.
4. 3. If the CUSTOMER informs TUCUTUN of the decision to withdraw from the Contract prior to delivery of the Device, TUCUTUN shall reimburse the Contract Price within a maximum of 14 calendar days from the date of the information.
4. 4. If the CUSTOMER informs TUCUTUN of the decision to withdraw from the Contract after the delivery of the Device, the CUSTOMER owes the value of the services provided up to the date of the information, proportional to the degree of execution of the Contract, without exceeding 25% of the Contract Price. The value thus determined reflects the actual costs incurred by TUCUTUN for the delivery, use and management of the Device, in the event that the Rental Service was not provided or was provided partially, or the Intermediation Service, respectively the Telemedicine Service, were not provided. In addition, the CUSTOMER undertakes to return the Device within a maximum of 2 working days from the date of the information, and TUCUTUN to reimburse the difference between the Contract Price and the amount due after the return of the Device, within a maximum of 14 calendar days from the date of return of the Device.
4. 5. In the event of exercising the right of withdrawal from the Contract, the CUSTOMER will bear the cost of returning the Device to TUCUTUN.
5. 1. The telemedicine service represents the medical activity provided remotely by a cardiology specialist, consisting of the interpretation of data obtained from the use of the Device, in order to prepare the final medical Report. The telemedicine service is informative in nature, does not replace a medical consultation requiring a physical examination and does not constitute a medical emergency service. In case of emergency, please immediately contact the 112 service or the nearest medical facility.
5. 2. In order to benefit from the Telemedicine Service, it is necessary to contract the TUCUTUN Services. TUCUTUN is not a healthcare facility and does not provide medical services; its role is exclusively that of an intermediary between the CLIENT and the DOCTOR, limited to: providing the Device to the CLIENT, transmitting to the DOCTOR the data obtained from the use of the Device and transmitting to the CLIENT the final medical report issued by the DOCTOR. In addition, the CLIENT will be represented by TUCUTUN exclusively, pursuant to the Contract and the express power of attorney granted thereby, in order to contract the Telemedicine Service and to carry out the necessary acts for its provision by the designated DOCTOR.
5. 3. For the purposes of this Chapter, “telemedicine” designates all medical services provided remotely, without direct physical contact between the doctor and the patient, in accordance with Law no. 95/2006 and Government Decision no. 1133/2022 on the approval of the methodological norms for the application of GEO no. 196/2020. The purpose of telemedicine is to facilitate the establishment of a diagnosis, the recommendation of a treatment, the monitoring of the evolution of a condition or the implementation of preventive measures, through the safe use of information technology and modern means of electronic communication. Within the Telemedicine Service, the medical act provided by the designated DOCTOR takes the form of a telemonitoring of cardiac activity based on data obtained from the use of the Device.
5. 4. After the completion of the Rental Service, the CUSTOMER benefits, through TUCUTUN, from the remote interpretation of the data obtained from the use of the Device, and the DOCTOR undertakes to issue the Final Medical Report within 3 days from the date of return of the Device. The Final Medical Report includes an overview of the duration of the recording, highlighting significant findings regarding cardiac activity and, where appropriate, the recommendation of additional checks. By receiving the Final Medical Report, the CUSTOMER confirms the full execution of the Telemedicine Service and takes note of its content.
5. 5. The designated DOCTOR is a cardiology specialist, member of the Romanian College of Physicians, holding all legal authorizations and accreditations. The DOCTOR bears full professional responsibility for the quality of the medical document, the correctness of the interpretation and the content of the final medical report. In fulfilling his obligations, the DOCTOR acts with professionalism, competence and promptness, respecting the confidentiality of the medical document, professional secrecy and data protection rules. The DOCTOR’s identity will be indicated in the final medical report, and TUCUTUN may communicate, at the CLIENT’s request, his professional contact details.
5. 6. If, in addition to the data obtained from the use of the Device, the DOCTOR considers that additional information is necessary to be able to provide the Telemedicine Service, TUCUTUN will request it from the CLIENT on behalf of the DOCTOR. The CLIENT undertakes to provide the respective information as soon as it has been requested and in full. In this case, the deadline for issuing the Final Medical Report is extended accordingly, by no more than 2 working days from the date of validation by the DOCTOR of the information provided by the CLIENT.
5. 7. By accepting this Chapter, the CLIENT declares that he has been fully informed and understands the nature, purpose, duration and limitations of the Telemedicine Service, as well as the possible alternatives for medical evaluation. By using the Telemedicine Service, the CLIENT confirms that he has understood the limitations of the service and that no results can be guaranteed or assured.
5. 8. THE CLIENT expresses his free, express and unequivocal consent for the provision of the Telemedicine Service by the designated DOCTOR. THE CLIENT understands that he may withdraw this consent at any time, without affecting his right to future medical services,
5. 9. The telemedicine service is settled by the CODEVENTOR from the Contract Price, and the CLIENT has no direct financial obligation towards the DOCTOR.
5. 10. THE CUSTOMER expresses his express and explicit consent to the processing of his personal data, including health data, for the exclusive purpose of providing the Telemedicine Service. The processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR), with the applicable national legislation and with the Privacy Policy, available at https://tucutun.com/politica-de-confidentialitate .
5. 11. Acceptance of this Chapter by placing the Order confers contractual value on the relationship between the DOCTOR designated to provide the Telemedicine Service and the CLIENT, producing the same effects as a contract signed with a handwritten signature on paper.
6. 1. TUCUTUN assumes no liability for damages that may arise as a result of the provision of the Services presented on the Site. THE CUSTOMER must comply with the instructions for use of the Device, the Contract and the instructions/recommendations that TUCUTUN provides in order for the TUCUTUN Services to be provided safely.
6. 2. TUCUTUN does not provide any warranty, either express or implied, regarding, including but not limited to, the operation of the Site, the information, Content, materials or Services presented on the Site, as well as their suitability for a particular purpose.
6. 3. TUCUTUN does not guarantee the accuracy, completeness, timeliness or certainty of any Content made available through the Site. The Visitor is responsible for verifying any information before relying on it.
6. 4. TUCUTUN will not be liable for any damage caused by a virus, denial-of-services or distributed denial-of-services attack, or any other type of technological material that would infect the computer, IT system and/or data of the Visitor/CLIENT as a result of accessing the Site or other websites to which there are links on this Site.
6. 5. The Site may include links to other sites that are not under the control of TUCUTUN. Such links are provided solely for the convenience of users or for information distribution purposes and should not be construed as an endorsement by us of such linked sites.
6. 6. TUCUTUN assumes no responsibility for the content of websites linked to the Site. TUCUTUN will not be liable for any loss or damage that may arise from their use.
7. 1. THE CUSTOMER exercises legal custody of the Device and, subject to express contractual clauses regarding the limitation or exemption from financial liability, his liability is engaged in all situations, except in cases of force majeure.
7. 2. In the event of a technical failure of the Device, the CUSTOMER is obliged to contact TUCUTUN at: info@tucutun.com .
7. 3. In case of theft/attempted theft of the Device, the CUSTOMER is obliged to inform TUCUTUN as soon as possible. Also, the CUSTOMER must report within 4 hours from the moment he became aware of the theft or attempted theft to the Police unit in the area where the event occurred, filing a complaint for theft/attempted theft and submitting a complete statement regarding the circumstances of the event. Within a maximum of 48 hours from the moment he became aware of the theft or attempted theft, the CUSTOMER must send TUCUTUN the registration number following the filing of the complaint.
7. 4. THE CUSTOMER is responsible for strictly complying with all his contractual obligations.
7. 5. The CUSTOMER’s liability is objective (regardless of fault, except in cases of force majeure) and undertakes to pay the damages attributable to damage to the Device during the Rental Service, until the Device is taken over and checked by TUCUTUN staff.
7. 6. If the Device is lost, stolen or damaged due to causes attributable to the CUSTOMER during the rental service, or until the moment the Device is taken over by TUCUTUN staff, the CUSTOMER is responsible for all costs of repair or replacement of the Device.
7. 7. THE CLIENT undertakes to pay in full and on time all amounts due to TUCUTUN under the Contract. In the event that any of the amounts due become due and remain, in whole or in part, unpaid for a period exceeding 10 calendar days from the due date, TUCUTUN has the right to calculate late payment penalties, starting with the first day of delay from the due date, until the date of full payment. Late payment penalties are set at an amount of 0.3%/day of the value of the principal balance due, are calculated for each calendar day and may exceed the value of the principal balance due.
7. 8. During the Rental Service, the CUSTOMER undertakes to comply with the technical and safety conditions established by the manufacturer of the Device.
8. 1. The Content, as defined in the PREAMBLE, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content, presented on the Site, is the exclusive property of TUCUTUN, with all rights obtained in this regard directly or indirectly (through licenses for use and/or publication) being reserved to it.
8. 2. The Visitor/CLIENT is not permitted to copy, distribute, publish, transfer to third parties, modify and/or alter, use, refer to, display, include any Content in any context other than the original one intended by TUCUTUN, include any Content outside the Site, remove the signs signifying TUCUTUN’s copyright on the Content, as well as participate in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, only with the express written consent of TUCUTUN.
8. 3. Any Content to which the Visitor/CLIENT has and/or obtains access by any means is subject to the prohibition, if the Content is not accompanied by a specific and valid usage agreement concluded between TUCUTUN and him, and without any implicit or express guarantee made by TUCUTUN with reference to that Content.
8. 4. The Visitor/CLIENT may copy, transfer and/or use the Content only for personal or non-commercial purposes, only if these do not conflict with the provisions of the Terms and Conditions.
8. 5. If TUCUTUN grants the Visitor/CLIENT the right to use, in the form described in a separate user agreement, a certain Content, to which the Visitor/CLIENT has or obtains access pursuant to this agreement, this right extends only to that or those Content defined in the agreement, only during the existence of it or these Content on the Site or the period defined in the agreement, according to the defined conditions, if they exist and does not represent a contractual commitment on the part of TUCUTUN for the respective Visitor/CLIENT or any other third party who has/obtains access to this transferred Content, by any means and who could be or is prejudiced in any way as a result of this Content, during or after the expiration of the user agreement.
8. 6. No Content transmitted to the Visitor/CLIENT by any means of communication (electronic, telephone, etc.) or acquired by them through access, visit and/or viewing constitutes a contractual obligation on the part of TUCUTUN and/or the TUCUTUN employee/agent who mediated the transfer of Content, if any, with respect to the respective Content.
8. 7. Any use of the Content for purposes other than those expressly permitted by the provisions of the Terms and Conditions or the accompanying user agreement, if any, is prohibited.
A force majeure event (any external, unforeseeable, absolutely invincible and unavoidable event occurring after the conclusion of the Contract, which prevents the Party or Parties from fulfilling their obligations under the Contract) shall exempt the Party from its liability for non-performance, delayed performance or improper performance of the obligations under the Contract, provided that the Party concerned notifies the other Party of the occurrence of the force majeure event within a maximum of 1 calendar day from the date of its occurrence and that within a maximum of 72 hours from obtaining it presents the relevant documents and evidence issued by the competent authorities. The Party invoking the force majeure event must notify the other Party of the termination of this event within a maximum of 1 calendar day. If the force majeure event lasts more than 30 calendar days, either Party may notify the other Party of the termination of the Contract.
10. 1. The Terms and Conditions are governed by and interpreted in accordance with Romanian law.
10. 2. Any dispute, controversy or complaint arising between the Parties in connection with the conclusion, execution, interpretation or termination of this Contract shall be resolved, as far as possible, amicably, within 15 calendar days from the date of written notification sent by one of the Parties.
10. 3. If an amicable settlement is not possible, the dispute may be submitted for resolution to the competent courts of law in Romania, in accordance with the applicable legal provisions. For legal relations between TUCUTUN and the CLIENT, the territorial jurisdiction belongs to the court of the CLIENT’s domicile, according to art. 113 point 1 of the Civil Procedure Code.
The language used in relations between TUCUTUN and the Visitor/CLIENT is Romanian.
12. 1. These Terms and Conditions are in force from the date of the last update indicated at the beginning of the document.
12. 2. The Terms and Conditions, as well as their amendments, are accessible to the Visitor/CLIENT by accessing the website.
12. 3. TUCUTUN has the right to unilaterally amend the provisions of these Terms and Conditions. The amendments shall enter into force from the moment of making the text of the Terms and Conditions available on the Site together with the numerical marking of the next version of the regulation. The use by the Visitor/CLIENT of the website https://tucutun.com/ after the introduction of these changes is equivalent to their expression of acceptance, as well as their understanding.
Withdrawal form template
(this form is returned completed only if you wish to withdraw from the contract)
To: CODEVENTOR SRL (TUCUTUN), headquartered in Iași County, Iași Municipality, Str. Ciurchi, No. 150B, 2nd Floor, e-mail address: info@tucutun.com.
I hereby inform you of my withdrawal from the Contract concluded with you with the number and date:
CUSTOMER’S name:
CUSTOMER’S address:
CUSTOMER’S signature (only if this form is notified in writing):
Date: